Category Archives: Complaint Letters

Complaint Letter to Supplier for Late Delivery of the Material at Site

Sample of Complaint Letter to Supplier for Late Delivery of the Material at Site. Warning for next late delivery contract will be cancelled.

Complaint Letter to Supplier for Late Delivery

Respected Sir,

It is hereby to inform you that as we are your regular client since last few years and we always put demand to you. But since last few month there Is always a complaint from your side for the late delivery of material at the site which is really alarming situation for us. The major lost is that our commitment with client is extended which we face in form of extra cost and time as well as it is against the rules of company. It is not a good sign for us because it is decreasing our company repute in the market.

Apart from this the poor people who are working in our company cannot get work for that day which is also a critical situation.

I hope you will understand our problem and there will be no delay from your side in the future.

Thank full in advance.

Yours faithful,

XYZ

Letter to Vendor for Late Delivery or Supply

Dear Awan Ent

It is apprised the contract agreement for the supply of constructional material and allied items was concluded between your company and our office in the two months back. Against the said contract our office issued you a supply order just after conclusion of the contract for the delivery of stores at site. But despite passage of a reasonable time of two months you have failed to supply any quantity out of our supply order. It is very important to realize you that due to your negligence our constructional progress is suffering very badly which is ultimately damaging name of our department. You are here by once again directed to gear up your resources and deliver the store immediately without wasting any further time. One more thing is also keep in mind that if you fail to deliver the store the same contract agreement will be entrusted to some other contractor on risk and cost basis and loss incurred to the contract will be debited against the earnest money deposited in our office by you. So it is hoped that you will take this letter extremely important and seriously and complete the supply in no time without fail.

Yours sincerely,

Letter to Supplier for Late Delivery of the Material

To,

The Supplier,

Subject: late delivery of material

Dear Sir,

It is to have your kind attention to the looming problem at site due to some kind of delay in the material delivery. It has been two weeks since our last received consignment from your side and after a day or two we submitted our next order for material to your office on urgent basis. As mentioned earlier it was an urgent delivery case so we cannot compromise on the late delivery of material at our site. It is mandatory to have material delivered for a sufficient pace of work to be kept going as it is a fast track project so no delay in its deadline can be tolerated. After the submission of order no action or response has yet been received from your side. So it is advised that an early action may be taken in this regard from your side to carry out the delivery as soon as possible by 21, September, 2015. In case you are unable to perform this order delivery to our site before the mentioned date, please inform us a week before the date so that we can make any other arrangements in the meantime.

A quick action in this regard will be highly appreciated.

Thanks and Regards,

Miller Phil,

Executive Head

Letter to the Supplier for Delayed Delivery of Purchased Goods

Dear John Robert,

I hope you shall be hale and hearty. The history of our business interaction is marked by profound trust due to on-time delivery or exchange of goods and services. However, our recent business deal in which I purchased auto parts for Toyota motor cars could not result yet into delivery of goods despite final payment. In fact, the delivery of purchased goods was expected yesterday. Hence, the purpose of this writing is to remind you regarding delayed delivery of invoice number 11223.

I must tell you that further delay in this regard will compound my problem as I shall not be able to provide on-time services to my clients. Moreover, being a businessman yourself you can understand that how much it is hard to regain trust of any of the clients after it is lost once. Please make sure that my purchased goods are delivered to me in next 24 hours. I hope you shall keenly consider my reminder.

Thank you,

Best Regards,

Mr. Gibbs Fernandez

Complaint Letter to Supplier for Delay in Delivery

Dear Mr Imran,

It is to inform you that we are continuously receiving late supplies from your end. Due to this delay we have bare huge loses last month.

We are continuously in contact with Mr. Usman but because of his false commitments, we are not receiving orders on time. From now on in-case of any delay your order will be cancelled and returned.

Regards,

Hassan Tahir

Letter of Work Completion Sample

Sample letter to client to inform for complete of site work from company, constructor, contractor. Sample work completion letter from contractor to clients on finalizing the project with report and payment settlements etc.

Contractor Letter of Work Completion

Managing Director,

Pakistan Housing Authority,

Islamabad

Subject: Completion of Work

Dear Sir,

We are pleased to inform you that we have been able to complete the construction work at site in the desired time. We signed the contract of construction works that has tenure of 4 years between the start and completion date of the project. It has been a great achievement by us to complete the project on time as it was a mega project regarding the infrastructure works. We request you to have a project completion ceremony in your good office so that we depart our ways with a smile on our faces. We will be looking forward to work with you in the future projects.

The contract is expiring on 12th September, 2015. With the current pace of work it is anticipated that all the construction work and left overs will be completed a week or two before the expiry date of the contract. It has been a great privilege working with you during all these years.

As stated above it is clear that the project will be over before the deadline. Since we submitted our last bill to your good office few days ago is still in progress. We would like you to please clear our previous pending payments left with you so that we can move further to our final settlement with you at the completion of the work.

We have submitted to you our invoices of the previous six months which are still to be paid by you to us. It was agreed that the payment will be received within a month after the submission of the invoices but it has been more than a month and no action has been taken in this regard and no payment has been made. We are requesting you that necessary action may be taken so that we could be able to pay our suppliers and employers in the agreed time.

Looking forward to a quick response from your side.

Thanking you and assuring you our best services at times.

Yours truly,

Project manager.

Core Construction Company,

Islamanbad

Complaint Letter to Hotel Management

Sample Complaint Letter to Hotel Management to complain about bed bugs, food, services, staff behavior, noise and cleanliness of the booked hotel rooms.

Complain Letter to Hotel Management

The Hotel Management,

PTDC Hotel,

Besham

 

Subject: Complaint Letter for Hotel’s Services

Dear Sir,

It is to formally lodge a complaint against your waning hotel services being provided to our company. We stayed in your hotel for 13th to 14th July, 2015 in rooms 7, 8, 10, & 12. There was a lingering smell in the mattresses along with the bed bugs. The bed sheets were unclean, there was no toilet paper and the bathroom fittings were faulty too. Disappointingly, the food served was stale and the neighborhood was quite noisy.

Our company has been a loyal customer of yours and we want to continue having good business relations with you. Therefore, we highly encourage you to improve upon your services. Hope to see a positive change by our next visit.

 

With Best Regards,

Usman Amjed

Manager Touristan

Write an Appropriate Complaint Letter to the Hotel Management

The Manager Quality Assurance,

Mconalds Defence,

Lahore

Respected Sir,

It is stated that me, M. Yasir have been your loyal customer for the last 2 years. I have been getting high quality food from your restaurant.  The Quality, Service & Cleanliness you deliver to your customers, is really outstanding.

Last week, I planned to celebrate the birthday party of my son. As usual I made booking 3 days before the function. I ordered 30 happy meals & 10 upsize meals of Spicy Mc Crispy burgers. I got this order on time too, but unluckily the whole food was cold. Bun was hard, patty was cold, drinks were flat and French fries were so soggy.

I got so disappointed and felt ashamed in front of my guests too. I request you to please take a serious note of my complain, as I am not going to order from your restaurant any more.

 

Regards,

Muhammad Yasir

Complaint Letter to Hotel Management

This letter is to inform you about poor management of your hotel. The housekeeping staff is very rude with the guest. The room service is also inefficient. There is no proper lighting in the lobby. The room is not well clean at the time of checking in.

Complaint Letter to Hotel Management
Complaint Letter to Hotel Management

Apology Letter to Guest Complaint in Hotel

Sample apologize letter to guests from the hotel manager, hotel management or manager operations in hotel to regret all the inconvenience a customer or client faced during the stay in hotel.

Apology Letter from Hotel Management to Client

We apologize for our bad facilities you had encountered. We are aware that when you pay for your stay at our hotel you expect a nice stay with all the facilities which have right on. But due some unforeseen circumstances we were unable to provide you the complete facilities and comforts. We are extremely sorry for the inconvenience. Further in order to apologize we provide you a 50% off on all the expenses and facilitates you request in your next stay at our hotel. We also assure that you would get the best services the next time you visit our hotel to stay.

Sample Apology Letter to Hotel Guest Complaint

Dear Guest,

It was a great pleasure for our hotel to have such valuable and loyal customers like you. Thank you very much for your stay in our hotel for three days during your visit to Mumbai. Sir our hotel is well known for its quality of services for our valuable customers in the city. Unfortunately during your visit you faced some service deficiencies due to some technical problems in your booked room during your stay.

Sir I am the manage operations in the hotel and I really regretful for all the service deficiencies that force you to complain again and again during the stay. Actually there were some technical/electrical problems which disturb almost all the the rooms of our hotel. Our electrical engineers and technicians were working hard to resolve them but unfortunately they took very long time and your all stay was disturbed by our AC system, lights and fans which were not working properly.

Sir once again I am extremely sorry for all the disturbance you faced but now all of the problems have been resolved and our hotel once again working as per our standards.

Sir we will be happy to welcome you again any time with 50% discount rates on room booking, food, laundry and playing area. All this is for you and few of our very loyal customers only. I am sure this time you will praise our all the system that has been renewed almost and working with its full efficiency. This is not all, if you face any such problem during the next visit your all bills would be free. For discounted bookings you are requested to contact at 009123456789 or email me directly at ms@ourhotel.com. Thanking you for your precious time to read this letter and looking for your next visit soon.

Warm Regards,

Saima Basit

Manager Operations

Letter Hotel to Customer for Apology

Dear Customer,

Being the manager of this hotel

I am expressing my heart felt regret for the inconvenience you suffered due to air conditioning systems failure during your stay in our hotel room. Actually the air conditioning system failed due to frequent power outages.

Now our hotel management has decided to purchase an electric generator so that we should have an alternative to supply electricity to all the rooms of our hotel.

I assure you in the times to come our customers will not suffer any inconvenience caused by air conditioning systems failure.

Regards,

Aamir

Subject: apologized letter to a customer for suffering inconvenience due to electricity and air conditioning system failure

Dear Customer,

We are extremely sorry that you suffered a lot of distress due air conditioning system’s failure whilst staying in our hotel room.

Actually the electrician employed in our hotel had tried his best to fix the fault of the electric generator. But unfortunately he could not fix it immediately.

Therefore we are expressing our heartfelt regret and sorry for this inconvenience suffered by you. We are refunding you half of your daily rent to compensate you.

Yours Sincerely,

Manager Operations

Sample Apology Letter to Hotel Guest Complaint
Sample Apology Letter to Hotel Guest Complaint

Apology Letter to Guest Complaint in Hotel

Mr. Huber

Town Hall, Halifax

SUBJECT: APOLOGY LETTER TO GUEST COMPLAINT IN HOTEL

Respected Guest

Thanks for visiting and enjoying the residence services at Albay Hotel. We regret that you left the hotel with a registered complain for the quality of room services. We have taken action against the negligence of room services team and decided to apologize by writing to you. Hope you will not replace our services by others. We assure you the best of our services at your subsequent visits to us. You have been given a free gold card to enjoy free meals at Albay. See you soon.

Best Regards

Customer Relations & Services  Team

Albay Hotel

Warning Letter to Transporter from School

A warning letter sent from the school to the transportation company warning them of the careless behavior which is going on by the drivers for last few days.

Warning Letter to Transport Contractor

Respected Transport Company Manager,

It is to inform you that i am writing you on behalf of Allied School System. We are your customer for 4 years based on a contract. It is stated that from last few weeks i have received complains regarding improper functioning of your transportation services.

Some of the vehicles do not arrive at time and others sometimes miss important stops on their way. Such an act of carelessness has resulted in a great loss. Some of the students missed their classes due to delayed arrival or absence. I am warning you that if such a behavior from your company will keep on going then we will have to close this contract and we will not be able to be your continue taking your services.

I hope that after keeping all the above discussion you will take care of such carelessness from now to onwards. Please make sure that such type of incidents may not happen anymore. I thank you for your time.

Yours sincerely,

Naila
Manager Admin

Warning Letter to Transporter from School
Warning Letter to Transporter from School

Warning Letter to Transporter from School

Mr. Albert,
Manager,
Chief Transport Company,
Florida.

Dear Mr. Albert,

It is to inform you that the school had hired you for providing pick and drop service to students as well as teachers from town, but the administration has come to know that the buses of your company are always late from the due time. The drivers are also uncivilized. They speak harsh words to students and teachers. The buses are also not cleaned properly.

Parents are not willing to send their children to school on your buses. Most of the parents gave negative feedback about your company. So it is to warn you that, you must take some immediate steps to make your service reasonable otherwise the school administration will terminate the contract with your company.

Yours Sincerely,

XYZ

Complaint Letter to Bank Manager

A letter from company manager to the bank manager, requesting him to accept the application letter from the company employees and respond to them. Best example of complaint letter to bank manager regarding their staff behaviour.

Complaint Letter about Bank Staff

Dear Manager,

I have visited the bank in consecutive three days but was unable to get the deposit slip. On inquiry for the slip I had to face rude behavior of the staff. In addition to this there is no person to guide for opening a new account. Bank draft  is always provided after delay. These all problems are not only faced by me but also with many other persons. Please take serious actions to maintain your bank’s reputation.

Sincerely Yours,

Haseeb Khan

Manager Operations MCW

Complaint Letter to Bank Manager About Irresponsibility of Employees

Respected Bank manager,

With due respect this is Chief Executive Officer of City Sales writing. It has come to my notice that my company employees have dispatched a number of application letters on company’s behalf owing to various banking problems they are facing from the system. Since the dispatching of these applications, no response has been found from your bank. This is the continuous ignorance of my employees request letters. Let me tell you that we have been loyal customers of your bank since the beginning of this company. We always have paid our debt in time. Keeping in view the current sensitive situation you are requested to please accept the application letter sent from my employee to your bank and respond to them as soon as possible so that the things may get back to normal.

I hope that you will consider my application under fair terms and react to it as soon as possible. I shall be very thankful to you for this favor. Also in future it is better to avoid such ignorant mistakes. Thank you.

Yours truly,

Amir Cheema

Complaint Letter to Bank Manager
Complaint Letter to Bank Manager

Letter Before Action to Employer

Sample letter of action to employment tribunal for registering FIR against the employer due to non payment of salary, commission, dues, incentive or monthly pay.

Letter Before Action to Employer for Clearing Dues

The Managing Director,

Sobia Zahra,

DHA, Lahore

Subject: Release payment before a legal action is taken.

Dear Sir,

Please be notified that I have been working at your firm for the past 3 months as the sales representative. I was on a probationary period of 1 month i.e. May 2015. Till date i.e. 6th August, 2015, I have not received my pay Rupees 50,000/- only for 2 months June-July 2015.

By law you cannot withhold my payment. You are bound to pay me this amount as per our signed contract. I request you to kindly clear my outstanding payment within 5 working days i.e. by 12th August, 2015. Consider this a formal notice. If I won’t receive my salary by the mentioned date, I’ll have to claim an employment tribunal against you for illegally holding my income.

Looking forward to a prompt action from you.

Regards,

Zahid Khan.

Sales Executive

Letter Before Action to Employer for Clearing Dues
Letter Before Action to Employer for Clearing Dues

Letter Requesting Meeting with Principal

Sample meeting request letter for principal of school, college to discuss the student matters, student progress report, student dispute with teacher, misbehave of teacher or misbehave of student.

Request Letter to Principal for Meeting

To

Mr. Harrison Atkins

Principal

KJH High School

Birmingham

Sir, my son has been studying at your school for the last 3 years now and we are very pleased with the devoted staff of teachers that are available at your school. However, my son has shown signs of bad behavior and foul language. For this matter, I would like to have a meeting with you and your staff members individually as well. I hope you will consider this proposal in near future. Thank you

Jason Milik

Birmingham

Request Meeting with Principal

Respected Principal,

I am Ms. Amna Riaz, working as Fine Arts teacher at your school. I am writing this letter to request a meeting with you for the reason that I want you to clarify and guide me; how you want me to manage the uniform inauguration ceremony going to be held at school next month. As no more time is left, so I request you to manage and give me an hour out of your busy schedule, so that I can have some discussion with you on some points.

Thanking You,

Amna Riaz

Letter Requesting Meeting with Principal
Letter Requesting Meeting with Principal

Complaint Letter to Parents from Principal

Complaint Letter to Parents from Principal of the school due to attendance, study behavior with teachers. Complaint letter to parents from teacher, principal or school.

Warning Letter for Poor Performance

Respected Sir,

It is to inform you that your child in not concentrating on studies. His poor performance in the last six month indicates that he had been involved in some other activities which do not let him study. We request you to pay attention on your child’s performance in order to ensure his bright future.

Sincerely

Albert

Principal

Complaint Letter to Parents from Teacher

To

Mr. and Mrs. Atkins

Oklahoma

With all due respect, the school committee has informed you about the rules and regulations that your son has to follow in order to succeed at this institution. Sadly, that has not been the case. We recently found out about not only that he is not doing well in academics but also he has been doing drugs within the school premises. He is not only ruining himself but also the standard of this institution. Therefore it is my humble request to keep a check on him and make sure that he does not do anything that will harm his or his career. We have sent you his academic reports via email. We are doing anything we can to improve his current situation. I shall be looking forward to a positive response from you.

Mr. James Sawyer

Head of Physics Department

Complain Letter from Principal to Parents

To,

Mr. Albert Grape,

Father of Gilbert Grape,

Class 9th.

Subject: Warning Letter to Parents of Student 

Dear Sir,

We regret to inform you that your son Gibert Grape is a student of class 9 in our school. It has been an awful situation to inform you about his recent educational record. He has not been present in his classes most of the time. It is noted that he is having a below average attendance to attempt the final year exams that are to be held this winters. Every teacher individually warned him of his present condition but they have failed to change his mind to attend classes on regular basis. So we are only left with the last option to inform you his situation. You are being his guardian can handle this situation more effectively now. So we will leave this problem to you from now on.

Apart from the above mentioned attendance problem there is another attitude problem is being observed in your son. He has been observed behaving badly with most of his teachers. Keeping in view his old records we did not expelled him just yet. We have warned him and given him another chance to be a good lad in our school and we felt it essential to inform you also so that you can make him stop ruin his education and life. As the teachers and management is not happy with him we are issuing this warning letter so that he can continue his studies in a disciplined way that every other student follows here.

We are looking forward to an intense action from you. So it would really appreciated by us.

Thanking you.

Yours Truly,

Principal

 

Complaint Letter to Parents from Principal Due to Attendance, Study, Behaviour with Teachers

 

Dear Mr. and Mrs. Robert Maggi,

As a principal of the school, it is my duty to inform you about the academic performance and moral conduct of your son. I am very sorry to let you know that your son’s academic performance and conduct is neither up to the mark nor satisfactory. His academic performance has been consistently poor since last two months. In addition to his lack of interest and diligence in his studies, his behavior with his teachers is inappropriate. Moreover, his persistent absence from the class is adding more harm to his already poor academic performance.

The purpose of this writing to you is to inform and suggest to both of you so that you could persuade your son to mend his conduct with his teachers and perform well in his studies. His current academic performance and behavior is not meeting the criterion to continue his studies in my school. However, I am giving you a chance to advise him to correct his conduct with his teachers and improve his academic performance. In other case, his candidature as a student in my school will be terminated on this account.

Irrespective of this, I am fully convinced that he has the potential and talent to shine in his studies provided that he is interested and motivated to do so.

I am optimistic about the fruitful result of my writing to you.

 

Regards,

Complaint Letter to Parents from School Principal
Complaint Letter to Parents from School Principal