Goods Delivered by Mistake

Sample letter to client whom to delivered by mistake or wrongly due to name confusion or address confusion.

Letter for Goods Delivered by Mistake

To

Mr. Laurent Diaz

HZ2 furnishers

Texas, USA

Sir, this is Kevin Smith from AJC Electronics. With full regret, I have to inform you that due to a mix-up of information, we delivered 3 cartons of light bulbs along with holders at your given address on 4th December. It came into our knowledge when our client asked for the goods that we had delivered to your address by mistake. I have sent my officials to your current address to pick up the goods early by tomorrow. We are very sorry for this inconvenience and we will make sure that this does not happen again in the future. Thank you for your cooperation.

Yours sincerely,

Kevin Smith

Managing Director

AJC Electronics

Parcel Delivered to Wrong Address

Muhammad Faisal.

 

Subject: Excuse for Wrongly Putaway

Dear Mr. Faisal,

I am feeling extremely sorry about the wrongly dispatched goods that our company has sent to you. In response of your complain number 20bk09 we have checked your order and found a typing mistake about your delivery, as you have ordered a pair of shoes article 2h7 and you had been delivered with a pack of shirts article 2t7.

The order was delivered to you wrongly as the operator mistakenly wrote “t” instead of “h” which is a human mistake. I have personally dealing with your complain and I assure you that next time you will be provided with due care.

Your original assignment has been delivered to you with a coupon of worth Pkr 500/- as a gift which you can use at any of our store. I once again say humbly sorry for the mistake done by my team.

Sincerely,

Nasir Aziz

Manager HR

BnB Accessories

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