Application for applying Job at a Call Centre

This Sample cover letter and job application format for the call center agent position for a fresh graduate candidate or without experience or is for customer service representative no experience.



Application for applying Job at a Call Centre as a Fresh Candidate

Date…

Authority name/Position name…

Institute name…

Address…

Respected Sir/Madam,

With due request, it is stated that I came across the vacancy in your call centre through an acquaintance and later on I also received an SMS with your email address and call for walk in interview. It is stated that I am a fresh graduate and have no prior experience of such kind of a job. As I have just started off with my professional life. However, having done a degree in mass communication, I have a know how of things go about. I can not only speak english fluently but am capable of understanding various english accents including UK, USA and Australian.

As a fresh candidate, I am very motivated to produce quality work and am very dedicated towards this job. am sure if hired, I will not disappoint you. Therefore, I would want to apply for the vacant seat of (position of seat) in your call centre. For any further details, you can call me on contact number written below. I shall be very thankful to you. Looking forward towards your cooperation.

Best regards,

Name of person sending letter

contact number

Application for applying Job at a Call Centre as an Experienced Person

Date…

Authority name/Position name…

Institute name…

Respected Madam/Sir,

With utmost due respect, it is stated that I received an advertisement email mentioning a vacancy in your call centre, (name of call centre), for the post of (name of post). I graduated in year (year) from the degree of (name of degree). This will not be my first time doing this job. I understand the pros and cons of this job and as well as the limitations of time, schedule and linguistic abilities. I understand good customer service is paramount when working on the phones. I know how to use computer systems, headsets and databases when it comes to call centers. I know how to deal with customers in a polite tone while staying in the boundaries that are told to us. Not only that, I can convince people in an efficient manner when it comes to communication.

Having experience of (number of years), allows me to communicate fluently in English with an amazing comprehension abilities of different accents. I also understand that you are providing with the night shift and it is also easy for me to mold my schedule in accordance with the timings you tend to allot. I also understand, this job requires a lot of patience and stamina and that is something I have developed with experience. Therefore, it is requested that I am applying for the post of (name of post) and if hired, I will make sure to give my best and not to disappoint you in any way. I shall be very thankful to you and I am looking forward towards your cooperation.

Best regards,

Name of Personal writing

contact number

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