Letter to Authority Asking for Refund due to Incomplete/Faulty Task

Sample Letter requesting for refund from a company due to incomplete/Faulty tasks been done. These letters can be used by anyone who is not satisfied by the services provided by any contractee/anyone who is has been delivered with expired products/anyone who was provided with products which were different from what was advertised.


Letter by Contractee to Company Asking for Refund due to Faulty

Company’s Name,

Company’s Address,

Recipient’s Name,

Recipient’s Designation,

Dear Sir/Madam,

I, sender’s name, want to request for a refund of my payment as my task was not done on time, and the goods that were to be transported were damaged badly.

I have been running a small homemade food company for almost a year. Recently, I signed a contract with your company to send my products to customers living afar. In the contract I had mentioned that the goods had to be carried with utmost care, and had to transported right on time.

Unfortunately, my experience has been quite terrible as not only was the food delivered hours after the designated time but was also damaged quite badly. My lunch boxes were broken as well as the food was contaminated. I received a couple of complains from my regular customers, and also had to pay them back for providing them with damaged food.

I have faced much losses due to your company’s poor work, and my reputation has also been effected badly. I hereby, request a full payment refund, and a contract cancellation. Hoping for a positive response from your company.

With Regards,

Sender’s Name,

Sender’s Company,

Date.

Letter by Customer to Company Asking for Refund due to Incomplete Task

Company’s Name,

Company’s Address,

Recipient’s Name,

Recipient’s Designation,

Dear Sir/Madam,

It is to inform you that I, Sender’s Name, recently availed your services. Unfortunately, I did not have a good experience with the services provided.

I ordered 2 pieces of clothing from your website, that had been marketed as 100% woolen sweaters. I payed for express shipping as well but my order did not arrive until 4 weeks when it should have been here in 2 days. Also the goods that I received were not same as the one of the website.I filed a complaint against this on the website but I haven’t received any reply. The particular purchase was also removed from my account history. The customer care is also not attending my calls. The service has been very bad.

I do not want the items, and also want a full refund on the payment as well. Please make the transaction as soon as possible so that I won’t have to take the matters further. Hoping for a positive reply.

With Regards,

Sender’s Name,

Sender’s Company,

Date.

Letter by Customer to Company Asking for Refund due to Incomplete Task

Company’s Name,

Company’s Address,

Recipient’s Name,

Recipient’s Designation,

Dear Sir/ Madam,

I, sender’s name, have been availing your services for almost 2 years. Recently, my experience was not good as the medicines mailed to me were expired.

My mother has a heart condition for which I have to buy medicines for her quite frequently. Your services have been of much help as medicines are delivered directly at my house. I placed an order 4 days ago, and was delivered today. Unfortunately, the medicines that were delivered were expired.

Therefore, I request a refund from the company. Hoping that the company will improve its services as expired medicines can be highly dangerous for someone who is already not healthy.

Yours Sincerely,

Sender’s Name,

Order Number,

Date.

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