Want to write complaint letters, or warning letters to send to sellers/delivery services when they send/deliver a product that is expired/used/faulty/broken/different than what you ordered, and tell them to replace it as soon as possible.
Complaint Letter About Wrong Delivery
Dear Sir,
I bought a suite from your website for a family function at home. The code is 111. It is still available on your website. I also like the design. But the suit I received is very different and I do not like it at all. Please give me the same suit that is attached to your website or refund my money because the mistake is on your side. I will be grateful to you.
Sincerely Yours,
Your Name
Complaint Letter About Delivery of Wrong Goods or Wrong Delivery
Dear Sir,
I ordered an electric blender machine from your store. But surprisingly after opening the package at home it is not what I ordered. You delivered the wrong product and I request for an immediate change of the product or return my payment. Because this is not what I ordered or needed by me. I will be grateful to you.
Sincerely Yours,
Your Name
Complaint Letter About Late Delivery or Delayed Delivery, Delivery Time
Dear Sir,
I bought a suite from your website for a family function at home. My order had to deliver before January 1st and the function was on January 5th. But my suit was delivered on January 10th and it is because of your late delivery. I don’t need this suit anymore. So give me back my payment. I will be thankful to you.
Sincerely Yours,
Your name
Complaint Letter For Faulty Products/Damaged Goods
Dear Sir,
I am a regular customer of your website, and I never had issues with your delivery system or the products that you sell but unfortunately last week I ordered some packaged food products from your website, and the goods got delivered to me in one week.
To my surprise, all the goods that got delivered to me were expired and damaged. So kindly return my payment on my account details, or resend me the fresh products.
Regards
Your Name
Letter to the manager of an electronic shop for change of over dated appliances
To: Kenshield Appliances
Fort Erie, Alberta, Canada
I wish to inform you that upon visiting Kenshield Appliances, I noticed that almost all the appliances were very outdated. As there are only a few appliance stores in this small city, it would be a great business advantage to you to have the latest and greatest appliances.
Of course, it would also be a great advantage for us customers who want the latest models.
Please consider changing, and updating your stock.
Sincerely,
Shane Alexander
Complaint for Delivery of Expired Goods
Hello,
I sent this letter to file a complaint regarding the order which I received yesterday from Daraz. Last week I placed the order of a few cosmetics items along with some medicines too, however, some of the cosmetics items are already expired! To say I am disappointed would be an understatement. Please send someone immediately to take the items back, and I want a refund of the amount I paid. You can contact me in case of any further queries. Thank you.
Best Regards,
Ali Noor
Complaint for Delivery of Expired Goods
Dear Sir,
I hope you are doing well. I am writing this letter to inform you about the quality of services of your company. I am very disappointed with your services as I did not expect such a response. Two days back, I visited your online store and saw your products. I read the reviews and was quite impressed. I decided to order some items to try for myself too. I got my delivery today, and I was very happy and excited since the delivery service was fast and convenient. However, when I opened the package and checked my items I was so disheartened because they were expired. They had expired a month ago, and I was very upset, thinking that had I not checked my items I would be eating expired food. I am not sure if this happens often with your service, but if it does, my suggestion to you is that please improve your quality of goods.
I hope you will take my suggestion into consideration, and provide me with compensation for these goods. For further details, you may contact me at the number provided below.
Best Regards,
Bilal Ali
Complaint Letter to the Manager of an Electronic Shop
To the manager,
Shop name
Dear Sir,
I bought some electric appliances 2 days ago. The appliances included an air conditioner, refrigerator, microwave oven, hand blender, and hair straightener. I bought these appliances for my daughter’s dowry. I trusted your remarkable shop in such a sensitive case but sadly, I got very disappointed when the items were delivered. Not only the packaging was old, rough, and untidy but I realized that they were some old wasted products when I saw their manufacturing date which was 4 years old. I spent an amount of lacs to get perfect appliances but all in vain. I want you to replace the items as quickly as you can to avoid any kind of inconvenience which you can actually face if I took any strict action against your shop. You can collect the items tomorrow during day time.
Looking forward to a positive response
Sincerely,
Name