Letter to Airline for Delayed Luggage

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Format of complaint letter to airline customer service who has recently lost your luggage or has provided an inefficient service and delayed the arrival of your luggage.

Letter to Airline for Delayed Luggage

To,
The Luggage Controller,
XYZ Airlines.

Respected Concerned officer,
It is stated that I took a flight from Lahore to Karachi two days ago. However my luggage has still not been cleared yet. I am a tenant here just because all of my money is in my luggage and so are my necessary items. My computer is in there too, and I am unable to work without it.

Kindly clear my luggage as soon as you can. My luggage number and a copy of my ticket have been attached to this letter (XXXX).

Thank you for your concern,
XYZ

Letter to Airline for Delayed Luggage

Respected Sir,

With all due respect, I am writing this letter to inform you about the services of your airline. Yesterday, I had a flight from Pakistan to New York and it arrived on time. However, when I came outside to receive my luggage it was nowhere to be found. I went to the reception so that they could help me out and they asked me to wait patiently. I waited for an hour but my luggage did not arrive. I was told that it has been left in Pakistan and I will have to wait for at least two days. It has been a week and I still haven’t received my luggage. I have not been given any update either and I am truly worried since my luggage had a lot of valuable stuff inside. I am very displeased with this occurrence.

I hope you will look into it and resolve this matter soon.

Best Regards,

Bilal Ali

10th October (Date)

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