Complaint to Supplier for Bad Quality of Construction Material. Request letter to supplier for replacement of poor quality products and materials.
Letter to Supplier for Poor Quality
It is to have your kind attention that it has been observed that the material you are supplying from the last month is not up to the desired quality and standard. We have been buying material from some years from you but never encountered such kind of problem before then this time. As we are facing the lack of quality problem we need this to be resolved by you at the earliest.
Recently you delivered us some trucks of cement that consisted of 2000 cement bags. While utilizing that cement out material tester observed clots of cements being coming from bags. It is observed that the cement has been damped and clotting has been taking place inside the bag. So we stopped our work right away and have that material tested. While we tested it is found that the concrete strength achieved by used of that material is under our requirement and below the desired strength. So it is requested that you may replace us that material and provide us a standard material so that we can have desired results.
We will be having more of your material in future based upon your action on this problem. I hope that you will take an immediate action to insulate this problem that we are facing. It is also requested that provide us the material in time as we cannot afford to slow down the progress of the project. We have to complete the project in the agreed time maintaining the standard quality of construction.
Looking forward to a quick action in this regard from your side. Thanking you in anticipation.
Sample Letter to Supplier for Poor Quality of Stores
Dear Awan Traders,
This is to inform you that the stores deliver by you in our warehouse last week against our supply order dated 15 jan 2016 has been inspected by our quality assurance team under supervision of the chief inspector. Feeling sorry to mention here that the entire store supplied by you has been rejected by the quality assurance team and they have endorsed on the delivery challan to return the store back and replace it with quality store as per specifications and standards of the contract agreement. Keeping above in view you are here by instructed to replace all the supplied items with quality goods so the agreement is completed in its true letter and spirit. Hopefully you will carry out the task as directed as soon as possible to avoid any inconvenience in the later stage please.