Sample application letter for replacing goods you ordered from online store, or during the shipment, and delivery to your home.
Request for Replacement of Broken Goods Letter
Sir, this is Mr. Dezmond from Dezmond Designers, and I am a frequent buyer of all the light related goods from your company. I have always received all the goods timely, and efficiently but in the recent shipment of 10,000 bulbs, and tube lights, 200 were broken, and around 600 were not in working condition. I am sure there must have been a hiccup otherwise this is very unusual. Also, because of this damaged shipment, my client has to impatiently wait, and we fear of losing the client so kindly replace the goods with new, and effective ones in upcoming days. I am sure that this issue will be resolved soon. Thank you.
18821 Birmingham, UK
Sample Letter for Product Replacement
General Manager Heir International
Dear Mr. Mathew
A few days back I ordered some home appliances through your website. I was assured that I would get the goods in excellent condition, but unfortunately it’s not. Some of goods are defected, and they are not even working. I placed this order looking at the reputation of your company. Kindly replace the appliances so I could enjoy your products. This is also mentioned in your website that any damage will be compensated. So I request you to consider it as soon as possible. Hoping for quick, and good response,
Application for Damage Material Return
The Shipment Supervisor
Subject: APPLICATION FOR THE DAMAGE MATERIAL RETURN
It is intimated to me by the packaging staff that the material we have received at our office via shipment # AXbF123 from your company is found damaged. Kindly return the material, and place a new shipment as per vendor support agreement clause IV-B. I shall appreciate your quick response in this regard.
Thanks, and Best Regards
Shipping Damage Claim Letter Sample
My name is Jones, and I ordered 200 pairs of automobiles last month. This morning my shipment arrived, and against my expectations many of the automobiles were damaged. I suffered a huge loss because of the damage as I have already paid for everything. I shipped my automobiles under the tag number of #12345. Now I hope that you guys will compensate my damage through money. You are also welcome to pay visit to my home, and see the damage by yourself. It would be very great if you guys do the procedures as soon as possible, and return me my money, as I have to make new orders now.
The pictures of the damaged automobiles, and the receipt are attached with the application. I hope that you will sort out this problem soon enough.
Order number #12334