Reply Letter to Customer Complaint Templates

Sample letter to reply the customer complaints handling, or resolving problem of the company customers. This response letter to complaint is taken from a multinational company. When they replied to our complaints.

Response Letter to Customer Complaint Sample

Dear Mr. Akbar,

This is with reference to your email to PTA Complaint Cell dated October 28, (Date) regarding response received at your end against the SMS sent on 667 from mobile number 0300-1234567. We sincerely regret the inconvenience caused to you in this regard. However, please be informed that you are requested to kindly check the same after two working days. Please let us know if the issue still persists so as to enable us to further look into the said mater.

We would like to take this opportunity to thank you for your constant support, and confidence, which has helped to make MobiGSM the largest, and most sought after cellular service in Pakistan.

Please do not hesitate to fax at our Customer Care Support on 111-123-123, or email us at customercare@website.com for any further assistance.

Yours sincerely,

Ubaid

Customer Care

Response Letter to Customer Service Complaint

Dear Sir,

With reference to your email, please be informed that your concern has been noted down, and the details shall be shared at the earliest.

Please do not hesitate to email at customercare@website.net for further assistance.

Thank you for choosing MOBIGSM, we look forward to provide you excellent service in future.

Yours sincerely,

Customer Communication