Letter to Airline for Delayed Luggage


Format of complaint letter to airline customer service who has recently lost your luggage, or has provided an inefficient service, and delayed the arrival of your luggage.

Letter to Airline for Delayed Luggage

The Luggage Controller,
XYZ Airlines.

Respected Concerned officer,
It is stated that I took a flight from Lahore to Karachi two days ago. However my luggage has still not been cleared yet. I am a tenant here just because all of my money is in my luggage, and so are my necessary items. My computer is in there too, and I am unable to work without it.

Kindly clear my luggage as soon as you can. My luggage number, and a copy of my ticket have been attached to this letter (XXXX).

Thank you for your concern,

Letter to Airline for Delayed Luggage

Dear Sir,

With all due respect, I am writing this letter to inform you about the services of your airline. Yesterday, I had a flight from Pakistan to New York, and it arrived on time. However, when I came outside to receive my luggage it was nowhere to be found. I went to the reception so that they could help me out, and they asked me to wait patiently. I waited for an hour but my luggage did not arrive. I was told that it has been left in Pakistan, and I will have to wait for at least two days. It has been a week, and I still haven’t received my luggage. I have not been given any update either, and I am truly worried since my luggage had a lot of valuable stuff inside. I am very displeased with this occurrence.

I hope you will look into it, and resolve this matter soon.

Best Regards,

Bilal Ali

10th October (Date)

Letter to Airline for Lost Luggage


Sample application letter to complain the airline, and informing them about lost luggage during travelling. You can also claim insurance if they do not refund your luggage or damaged, and complain to civil aviation authority about the incident with below letters.

Letter to Airline for Lost Luggage

The Manager Operations,
British Airline Company.

Dear Sir,

This is to draw your attention to your failure for losing my luggage while travelling in your company’s plane on 12th November. I regret, and strongly protest for such kind of negligence by your staff members. I had valuable items, and important documents in the luggage that could never be recovered from anywhere. Anyhow, it is entirely a mistake from your side therefore your company is liable for the missing luggage, and should provide me the amount equal to all valuable goods packed in the luggage.

Once again I repeat, and assert you to pay me the amount for lost luggage.

I hope you would cooperate with me so that I may travel again with your company in future.


George Bush.

Letter to Airline for Lost Luggage

Dear Management,

I was travelling from Dubai to Qatar on flight **** on Thursday of 28th October (Date) at 6:00 pm. Due to some mismanagement I lost my luggage on the way to Qatar. I complained to officers over there, but all in vein. It’s been a day, and still waiting for response.

I have some important things in my luggage, and really worried about that. It’s taking so long. Kindly try to find my lost luggage as soon as you can. I have left my contact number, and home address so that you can contact me, and parcel my luggage at correct address.

Looking forward for your response.

Thank You

Norman James

Letter to for Lost Luggage

The shift in-charge,
XY airlines

Dear Sir/madam,

I am writing this to report a case of misplaced luggage. I travelled from France to UK in flight number 1234 which landed today on 11:00am. However, on my arrival I was unable to find my luggage which has been lost.

I am requesting you to see through it, and find my luggage. It is very important to me, and has valuable items in it. I shall be very thankful to you.

Yours sincerely,

Concerned customer
Hallen Mckay