Sample Letter to Return a Defective Product to Seller or Company

Want to return a defective product with a refund? We are giving you sample email letters to claim a refund of a product to retailers or companies.

Request Letter to Return a Defective Product

Company Name,
Address, City

Subject: Return of Defective Product with Refund

Dear Sir,

I bought a (product name here) of your company a few days ago with one year warranty. I turned it on today after the installation. But it is not working properly and there is a strange sound coming from it(you can define your problem here). An engineer was called from your company. After checking, he said that this is defective and the problem cannot be solved but it will have to be repaired. The repair can also damage its overall performance and look.

I request you to please take back your faulty product (name the product here) and refund me my money. Because I can’t bear mess anymore with new products. I will be grateful for your cooperation.

Thanking You,

Your Name, Address, Invoice Number, Seller

Sample Email Letter to Return a Faulty Product

Company Name,
Address, City

Subject: Return of Defective Product with Refund

Dear Sir,

I bought a (product name here: freezer) of your company a few days ago. Which is turned on today after fitting. But it is not working properly and there is a strange sound coming from it. An engineer was called from your company. After checking, he said that this problem cannot be solved but it will have to be repaired.

I request you to please take back your faulty product and refund me my money. Because I can’t bear mess at my home with new products. I will be grateful for your cooperation.

Thanking You,

Your Name, Address, Invoice Number, Seller