How to Write An Email for Warranty Claim to the Company or Retailer

Want to write a letter for a warranty claim of a product? We are giving you sample letter templates to claim the warranty of your purchases. It is a cover letter to claim a warranty for replacement, exchange, defective products, or machines.

Request Letter for Warranty Replacement

Company Name
Address, City

To Whom It May Concern

I bought a washing machine(You can mention any other product) (invoice number is # 0000) on (date) from your company about a month ago. We started using it after proper installation by your staff, but now it makes a lot of noise while running/operating. This noise disturbs us a lot and we can not continue without maintenance/repair or replacement.

Currently, this machine is in warranty period and We want you to replace this defective machine immediately. Copy of the invoice and a short video of the machine are also attached. Please change this machine or give us a new one as a warranty replacement. I will be grateful to you.

Sincerely Yours,

Your Name

How to Write an Email to Exchange a Product

Company Name
Address, City

Subject: Warranty Claim Letter for Machine

Dear Sir,

I bought your company’s LCD TV on January 7th. The bill and a short video are attached with the email. We used this LCD TV for a few hours only but it sometimes starts blinking. And then it never stops. It still has a warranty. We request that you please replace this TV immediately. Because it is not uncommon to find faults in expensive products.

The TV was installed by your team member and now please send your staff for a checkup and its removal. I will be thankful to you. Looking for your cooperation.

Sincerely Yours,

Your Name