Complaint for Delivery of Expired Goods


Format of complaint letters, or warning letters to send to sellers when they send/deliver a product which is expired/used/faulty/broken/different than what you ordered, and tell them to replace it as soon as possible.

Complaint Letter For Faulty Products



Respected sir, my name is (your name here), and I am a regular customer of your website, and I never had issues with your delivery system, or the products that you sell but unfortunately last week I ordered some packaged food products from your website, and the goods got delivered to me in one week.

To my surprise all the goods that got delivered to me were expired. So kindly return my payment on my account details, or resend me the products which are not expired.



Letter to the manager of an electronic shop for change of over dated appliances

To: Kenshield Appliances
Fort Erie, Alberta, Canada

I wish to inform you that upon visiting Kenshield Appliances, I noticed that almost all the appliances were very outdated. As there are only a few appliance stores in this small city, it would be a great business advantage to you to have the latest, and greatest appliances.
Of course, it would also be a great advantage for us customers who want the latest models.

Please consider changing, and updating your stock.

Shane Alexander

Complaint for Delivery of Expired Goods


I sent this letter to file a complaint regarding the order which I received yesterday from Daraz. Last week I placed the order of few cosmetics items along with some medicines too, however, some of the cosmetics items are already expired! To say I am disappointed would be an understatement. Please send someone immediately to take the items back, and I want the refund of the amount I paid. You can contact me in case of any further queries. Thank you.

Best Regards,

Ali Noor

Complaint for Delivery of Expired Goods

Dear Sir,

I hope you are doing well. I am writing this letter to inform you about the quality of services of your company. I am very disappointed with your services as I did not expect such a response. Two days back, I visited your online store, and saw your products. I read the reviews, and was quite impressed. I decided to order some items to try for myself too. I got my delivery today, and I was very happy, and excited since the delivery service was fast, and convenient. However, when I opened the package, and checked my items I was so disheartened because they were expired. They had expired a month ago, and I was very upset, thinking that had I not checked my items I would be eating expired food. I am not sure if this happens often with your service, but if it does, my suggestion to you is that please improve your quality of goods.

I hope you will take my suggestion in to consideration, and provide me with a compensation for these goods. For further details you may contact me at the number provided below.

Best Regards,

Bilal Ali

Complaint Letter to the Manager of an Electronic Shop

To the manager,

Shop name



Dear Sir,

I bought some electric appliances 2 days ago. The appliances included air conditioner, refrigerator, micro wave oven, hand blender, and hair straightener. I bought these appliances for my daughter’s dowry. I trusted your remarkable shop in such a sensitive case but sadly, I got very disappointed when the items were delivered. Not only the packaging was old, rough, and untidy but I realized that they were some old wasted products when I saw their manufacturing date which was 4 years old. I spent amount of lacs to get perfect appliances but all in vain. I want you to replace the items as quickly as you can to avoid any kind of inconvenience which you can actually face if I took any strict action against your shop. You can collect the items tomorrow during day time.

Looking forward to a positive response