Tag Archives: Service

Complaint Letter Format for Poor Service

Sample application letter to complaint to company for its poor services, fault in services, Not resolving My problem, No response to my complaint. This letter was written to complain against telecom services to the govt department.

Sample Complaint Letter Template

Dear MobiGSM Team,

It is very hard for me to control my language now. I have talked to your office many times and the attendants were not be able to help me. I also receive some calls from your office against my complains but they excuse in a polite way and tell me that the problem is resolved but that was not more than a lie. I am trying from last two months and my problem is not been resolved yet.

I want to port my network and for this purpose i send sms to 667 for the confirmation of my details and activation date. The returning message does not show the “Activation Date”

I am writing the returning message here.

MSISDN:03001234567,

NAME: Muhammad Sami,

CNIC:1234568789579

ACTIVATION DATE:,

CONNECTION TYPE:POS

This message do not show me the Activation date required to port my network. I request you again to resolve my problem and do not force me. Looking for your ealiest possible reply.

Thank you

Best regards,

Muhammad Sami

Complaint Letter for Poor Services

We will post some more complaint letters to register all type of complaints to govt departments and private companies as a customer.

The Manager,

Standard Chartered Bank,

Wales, United Kingdom,

Dear Sir,

COMPLAINT REGARDING POOR RECEPTION OF BANK

I regret to state that I am an account holder at your bank for last five years but unfortunately I found great trouble while entering into the bank on the day before yesterday. As the bank timing was five pm but gatekeeper closed the gate before fifteen minutes and they did not allow me to enter into the bank. I pleaded with him and other staff of the bank but they did not take a notice.

Sir, I was in great trouble and wanted to get cash from the cheque for an urgent piece of work but the staff of your bank did not cooperate with me and they even closed the doors before off time.

I suggest you to please take strict action regarding above mentioned matter.

With thanks

Anton Chekhov

 

Sample Business Proposal for Courier Services

Sample proposal format for courier services for clients, businesses, companies and firms to whom to want to offer your services. You can also use this letter for offering transportation services.

Proposal Letter for Courier Services

Subject: – Business Proposal for Courier & Logistic Service
Dear Sir,
This is with reference to discussion with Mr. Alex regarding courier/logistic services from OCS. I like to share company profile which would help us to increase our business relationship.
OCS (Pvt.) Ltd has been acquired by Muller & Phipps, serving in the sub-continent since, 1912 and contributing in the Distribution and Logistics business on the large scale with a yearly turnover of around 700 billion. Unilever, Samsung, Getz Pharma & Huawei are our major clients with the top Pharmaceutical Companies available in the Country. Having worked successfully in the courier and logistics industry for 27 years, OCS has amassed unrivaled operational experience and expertise. Following are some of the key strengths that make us such a viable partner for our diverse and valued corporate clients:
-  Worldwide direct network of 240 offices in over 100 countries
-  1500 locations served in Pakistan
-  250 Express Centers nationwide
-  10 major hubs in Pakistan
-  125,000+ pickups and deliveries per day
-  Dedicated team of over 1,800 employees
-  Extensive 1500 vehicle fleet
-  Over 1,145 couriers
-  Modern barcode and web tracking
-  Virtual private network
-  24-hour UAN 111-202-202
OCS takes pride in offering unique and customized solutions for any customer. Through a vast range of services that includes the efficient conveyance of express courier packages, secure transport of heavy freight, personalized gift delivery and many more, OCS offers its clients unrivaled diversity, reliability and expedience:
-  International Delivery Service
-  Domestic Delivery Service
-  OCS Road & Rail
-  Expressions – Premium Gift Delivery
-  Hand-Carry Service for Valuables
-  Overnight Express
-  Same Day Express
-  Sunday/Holiday/Time-Bound Service
-  Logistic Management Services

Please do not hesitate to contact me directly for further queries.
Warm regards,
Ather Hafeez
KEY ACCOUNTS MANAGER,
OCS
Proposed Rates
Express Service
Weight Slabs Within City Same Zone Different Zone
0 to 0.5KG     14                 30                   45
0.5 to 1KG      30                50                   80
Each Additional KG 30    50                  80

Fixed Fuel Charges 15% in addition to above mentioned rates.
GST as per law.
Rs.100/- hand carry charges for flyer shipment
Rs.20/- per flyer.

Offering Of Automation Services to Esteemed Clients

Sample application format just to offer our candidature to client for automation services from our reputed engineering firm, IT Company, Industrial Services.

Letter for Offering Automation Services to Clients

The Manager Operations

Doctors Hospital,

35, Canal Road, Lahore

SUBJECT: Offering Of Automation Services to Esteemed Clients

Respected Client,

Hope this letter finds you in best of your spirits. Proudly we have included automation services in our company’s portfolio. So far, we went well in provision of security services to this hospital and surely we shall be offering these automation services with motto of total quality to our clients like this hospital. The detailed automation services brochure is attached with the letter. Kindly contact with our staff for any query and request of services. We shall be looking forward for your interest.

Best Regards,

The Services Department

Triple M Securities and Automations Pvt. Ltd.

Letter to Terminate Services

Sample letter to terminate the services of any vendor, contract, agreement that you have made previously with someone or company. Services normally terminated because of poor quality, lack of required standards or delays.

Letter to Terminate Services Agreement

Mr. Umer Farooq

Dubai, UAE

Dear Umer Farooq,

We are thankful for your efforts to write quality contents for our clients. Your content do not match our quality standards and I decide to terminate your services immediately. You will be paid for your work on 21st and 25th April but not to be paid for 26th March because of quality issues.

You can collect your payment from the office or you can get it as bank account transfer. Thank you again.

Sincerely,
Best M.Samiullah

Sample Notice of Service Disconnection Due to Bill

Sample notice to customer or clients for disconnection of service due to short of bill payments from company, factory, shop, sales and service center, franchise or any other business.

Notice of Pending Bill Payment

Mr. Shahid,
176-B, Model Town,
Lahore.

Subject: Release of payment

Greetings!

Dear Client,

This is to remind you that your dues for the month of April-June 2017 are pending. Your account number 11236783666633 has an outstanding bill of 17,820/- Rupees. You are requested to make the required payment latest by 15th July 2017, failing which your connection will be dismissed. Kindly take prompt action in this regard to continue enjoying our quality services.

Regards,

World Call Telecom Company
Lahore

Notice of Service Disconnection Due to Pending Bill Payments

To:
Manager Shipments
Falling Food Co.
Main Boulevard,
DHA, Lahore

Dear Sir/Madam,

This is to inform you regarding your outstanding payment towards RCS as per account details mention overleaf. Please note that these payments are besides your last month invoice and are well overdue with respect to the agreed timeline.

You are requested to please clear the above outstanding by 13th Oct 2017, failing which, would cause the mentioned accounts to be blocked temporarily and your pick-up and credit facilities would be put on hold. Your account will be restored after you have cleared your due payments.

We hope you will clear your dues at the earliest. Please contact your respective RCS Representative for and clarification. Please ignore this letter in case you have already cleared these payments.

Regards,

Asif Sultani
Manager RCS

Sample Notice of Service Disconnection Due to Bill
Sample Notice of Service Disconnection Due to Bill