Category Archives: Complaint Letters

All type of complaint letter like complaining to teacher, parents, hotel, supplier, vendor or any one you are facing inconvenience from and responding to complaints from your clients.

Complaint for Delivery of Expired Goods

Format of complaint letters or warning letters to send to sellers when they send/deliver a product which is expired/used/faulty/broken/different than what you ordered and tell them to replace it as soon as possible.

Complaint Letter For Faulty Products

To,

ABC

Respected sir, my name is (your name here) and I am a regular customer of your website and I never had issues with your delivery system or the products that you sell but unfortunately last week I ordered some packaged food products from your website and the goods got delivered to me in one week.

To my surprise all the goods that got delivered to me were expired. So kindly return my payment on my account details or resend me the products which are not expired.

Regards

XYZ

Letter to the manager of an electronic shop for change of over dated appliances

To: Kenshield Appliances
Fort Erie, Alberta, Canada

I wish to inform you that upon visiting Kenshield Appliances, I noticed that almost all the appliances were very outdated. As there are only a few appliance stores in this small city, it would be a great business advantage to you to have the latest and greatest appliances.
Of course, it would also be a great advantage for us customers who want the latest models.

Please consider changing and updating your stock.

Sincerely,
Shane Alexander

Complaint for Delivery of Expired Goods

Hello,

I sent this letter to file a complaint regarding the order which I received yesterday from Daraz. Last week I placed the order of few cosmetics items along with some medicines too, however, some of the cosmetics items are already expired! To say I am disappointed would be an understatement. Please send someone immediately to take the items back and I want the refund of the amount I paid. You can contact me in case of any further queries. Thank you.

Best Regards,

Ali Noor

Complaint for Delivery of Expired Goods

Respected Sir,

I hope you are doing well. I am writing this letter to inform you about the quality of services of your company. I am very disappointed with your services as I did not expect such a response. Two days back, I visited your online store and saw your products. I read the reviews and was quite impressed. I decided to order some items to try for myself too. I got my delivery today and I was very happy and excited since the delivery service was fast and convenient. However, when I opened the package and checked my items I was so disheartened because they were expired. They had expired a month ago and I was very upset, thinking that had I not checked my items I would be eating expired food. I am not sure if this happens often with your service, but if it does, my suggestion to you is that please improve your quality of goods.

I hope you will take my suggestion in to consideration and provide me with a compensation for these goods. For further details you may contact me at the number provided below.

Best Regards,

Bilal Ali

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Request for Repair of Equipment in Office

Format of request letter to repair office equipment which has not been looked after in a very long time and now are in sheer need of attention.

Request for Repair of Equipment in Office

To: Mr. Oswald
H&W Accounting Inc.
Houston, Texas, United States

Dear Mr. Oswald,

I have been an employee at H&W Accounting for over 2 years, and I find it to be a very pleasant working environment.

However, I have found that the equipment in the office is in constant disrepair and nothing has been repaired for a significant period of time. This includes issues with the printer, the chairs, the air conditioner, and the ceiling fans.

I politely and respectfully ask that the equipment in the office be repaired. To prevent irregularities in the future, the equipment should be inspected regularly.

Sincerely,
Anthony Lee
Houston, Texas, United States

Request Letter for Printer Repair

Respected Manager,

I wrote this letter to you to request for the repairing of the printer present in the IT Room. It has not been working properly and whenever a print is sent, blank white papers come out.

First, I thought it was due to the finished printer ink but even after changing it, the printer gives out blank paper. It is really inconvenient for the employees in IT Department as for printing every document they have to go to the PR department and in the process a lot of time is wasted.

I request you to approve my application so I can place an order for the printer’s repairing. I would be very grateful to you.

Best Regards,

Ali Noor

In-charge IT Department

Contact_________

Complaint Letter on Missing Items

Format of complaint letter to the manager of the office and telling them how the things are keep on missing on each day and request him to look into this matter

Missing Goods Complaint Letter

To,
The vendor,
Toronto, Canada

Sir,
I am a regular customer of yours and we have been dealing for quite a few months now. Yesterday evening I ordered my packaging items as usual but to my shock I received almost 4 boxes less of the glue I ordered and 5 boxes less of the cardboard.

I had to close my factory for today as I had no production items left. Kindly resend my items as soon as you can, so that I can start the production phase again. Attached are my order numbers and my order receipts.

Thanking you,
XYZ

Complaint Letter on Missing Items

Dear Manager,

I wrote this letter to you to file a complaint regarding missing office’s items. Last week, I kept a few items including stationary, files and some packages in the store room of 2nd Floor. The store is always locked and only I along with the janitor have the access to the room.

Yesterday when I went to the store room to get some stationary items as per request of some employees, I was shocked to see that the stationary and the packages were not in the store room! Only the files were present and when I opened them they were also empty. I immediately confronted the Janitor as beside me he is the only one who has the keys to the store room but he told me that he has no knowledge of this whatsoever. I consulted a few other employees whose tables are near the store room but they also did not witness anyone coming out of store room. I have been working in the office since 7 years but this is the first time that such incident took place. I did not inform you about this yesterday because I thought that someone might have taken the items for use or maybe on any senior officer’s order. However, now I am sure that is not the case.

Kindly, create an investigation committee on this and if there is any other information required then you may call me anytime. Thank you.

Best Regards,

Ali Haider

In-charge Logistics

Complaint Letter on Missing Items

Respected Sir,

With all due respect I am writing this letter with much disappointment to inform you about your substandard services. Two days back I ordered five items from your store and today I received a package in the mail. When I opened the package I found only two of the five items inside the box although I paid for all of the five items. I am very displeased with this event and would like to know if this happens often with your services. If such is the case, I advise you to improve your services. Since, I have paid for five items I would also like to know how I will receive the three missing items now or how I can get a refund.

I hope you will respond to my letter and cater to my queries as soon as possible. For further details you may contact me at the number given below.

Best Regards,

Bilal Ali

Complaint Letter on Missing Items

To,

The manager, Hilton Hotels

Respected sir,

With all the due respect, I am writing this letter to bring it to your knowledge that I am staying in your hotel from last 2 days because of my business tour. We had chosen your hotel because of its fame and the great service you provide.

Last night I went out with my colleague and upon returning I noticed some changes in my room and realized that my Laptop is missing from my room. I looked everywhere in the room but could not find it. It is a humble request to check all the CCTV videos that if anyone entered my room in that time slot. I have all my important documents in my laptop and I have to face a huge loss if I would not get my laptop back. It is a humble request to please help me out in this matter. I am looking forward to hearing from you soon. Thank you.

Yours sincerely,

Mr. Thomas wright

Letter to Airline for Delayed Luggage

Format of complaint letter to airline customer service who has recently lost your luggage or has provided an inefficient service and delayed the arrival of your luggage.

Letter to Airline for Delayed Luggage

To,
The Luggage Controller,
XYZ Airlines.

Respected Concerned officer,
It is stated that I took a flight from Lahore to Karachi two days ago. However my luggage has still not been cleared yet. I am a tenant here just because all of my money is in my luggage and so are my necessary items. My computer is in there too, and I am unable to work without it.

Kindly clear my luggage as soon as you can. My luggage number and a copy of my ticket have been attached to this letter (XXXX).

Thank you for your concern,
XYZ

Letter to Airline for Delayed Luggage

Respected Sir,

With all due respect, I am writing this letter to inform you about the services of your airline. Yesterday, I had a flight from Pakistan to New York and it arrived on time. However, when I came outside to receive my luggage it was nowhere to be found. I went to the reception so that they could help me out and they asked me to wait patiently. I waited for an hour but my luggage did not arrive. I was told that it has been left in Pakistan and I will have to wait for at least two days. It has been a week and I still haven’t received my luggage. I have not been given any update either and I am truly worried since my luggage had a lot of valuable stuff inside. I am very displeased with this occurrence.

I hope you will look into it and resolve this matter soon.

Best Regards,

Bilal Ali

10th October 2018

Complain Letter to Society for Water Supply

Sample Format of complaint letters to send to department of government housing society when the water that government is supplying is not up to the standard and even proving to be hazardous for human beings to consume

Complaint Letter for No Water Supply

To: Jane Pamela
Nevetville Apartments
Lafayette, IL, United States

I am writing to you to inform you that for the past twelve hours there has been no water supply in my apartment. As a tenant with family, I expect these simple facilities to be working at all times. This is a major inconvenience for me and my children.

I request that you fix this issue as soon as possible.

Thank you,

David Salazar

Lafayette, IL, United States

Complaint Letter to Government Housing Society for Water Supply

To: Complaint Dept. of Government Housing Society

I am writing this letter in regards to the quality of water in the housing society. I have concerns about the quality of the water.

As of late, the water has an extremely strange smell and has had detrimental effects on my family’s skin. I have noticed that this may be due to the extremely high salt concentration which is causing dryness of the skin. The water itself has a slight brownish tint, which makes it difficult to wash clothes with.

I urge the Government Housing Society to have the water supply tested for any toxins or other issues which may be causing the recent changes in the water. If any are found, please treat the water or switch the water supply immediately as this is a major health hazard.

I look forward to your reply.

Sincerely,

Ryan Pavlov

Complain letter to society for water supply

Respected Sir,

With all due respect I am writing this letter to inform you about the condition of the water services in our society. We have been facing much trouble since a month because we have not been getting proper water supply. In the morning when my children and husband are getting ready for their school and office there is no water. Even when we do get water it is very unclean and unhygienic. It is difficult to take showers because one minute there is water and the next minute it is all gone. The water supply issue is becoming a hurdle for us since we are not able to wash our clothes and clean our houses. We have to pay extra amounts for water tankers which are very expensive and problematic. I talked to my neighbors and other society members and they have been facing the same problem.

I hope this issue will be brought to notice by the council and will be resolved soon.

Best Regards,

Fatima Amir

 

Complaint Letter To Council About Loud Neighbors

Format of complaint letter to building council and describing your situation to them that how you live next to neighbors who are non-courteous and keeps making noise all the time where it interrupts your daily routine.

Complaint Letter About Noisy Neighbors

To,

The council members

Respected sir, with due respect it is stated that I am living in apartment number 1234 in your colony and I am writing this letter to file a complaint of my next door neighbors living in apartment number 1235. Sir! I am a medical student and due to my tough routine I have to study at nights and sometimes till mornings too. The neighbors make a lot of noise and their kids keep playing music in loud volume so please take an action and ask them to stop this chaos as it disturbs me a lot.

I will be very thankful to you for this favor.

Warm regards

XYZ

 Complaint letter to the council about noisy neighbors

To the Council

Respected Sir,

I am writing this letter to inform you about the situation of our neighbors. Lately we have been very disturbed because of their attitude. We have tried confronting them but they have treated us rudely every time.

I am a mother of two children, both of whom are students. They have a very rigorous daily schedule and most of the times are studying. However, our neighbors make this task impossible. They shout all the time so loudly that we can hear all their conversation. As soon as the day begins their television comes to life. They never lower down the volume despite numerous complaints.  At night, their son stays in the car and turns on the radio listening to songs on full volume. My husband is a heart patient and this troubles him very much. Not only this but my children not able to study for their tests or quizzes. We are very bothered by this attitude along with many others.

We have tried our best to deal with our neighbors but now it is time that the council deals with them accordingly. I hope the council will take an action that keeps in mind the best interest for everyone.

Regards,

Seemi Zameer

15th October 2018

Complaint Letter to Holiday Company

Format of complaint letter to a holiday company about your latest trip which has not been up to the standard that the company is known to deliver.

Example letter of complaint to a holiday company

Respected Sir,

I write this letter with much disappointment to let you know the satisfactory services of your company. I and my family visited your resort a few days back to spend some time for our vacation. As soon as we arrived we were not met with the standards that your company promised us. The sad part is that the company took the advance payment as well as the remaining holiday payment too.

The room provided was not up to the mark at all. We were not provided with any of our meals and instead we had to go downstairs and get it ourselves. Your brochure mentioned that the resort had a swimming pool and other recreational facilities but there was no such thing at the resort. We had been promised a trip to the near local areas but we just visited a market place and that is all. The room we were staying in did not have proper air conditioning and the sanitary system was unhygienic as well. Afterwards when we tried talking to the management peacefully they were rude and did not refund our payment. They did not even give us a partial amount of the payment when we told them that we have been provided with proper services.

This was a very disheartening experience and I hope your company replies to my complaint soon. I hope I will get an affirmative response from your side.

Best Regards,

Seemi Zameer

15th October 2018

Complaint Letter for Rude Customer Service

Format of complaint letter to send to a restaurant, company, outlet if anyone from their customer service has behaved rudely with you. This template will help you write a good complaint letter that will tell the inconvenience you had to face.

Sample Complaint Letter for Rude Customer Service

To: McDonalds Canada
Brockville, Ontario, Canada

I am writing in regards to the extremely poor customer service I had received during my visit to the Terrace Hills location of McDonalds in Brockville on the 9th of October.

I had ordered a Happy Meal for my two children, and I noticed that there were no toys included inside. The reason I specifically go to McDonalds is because of the toys in the Happy Meals that my children love.

I politely asked the workers about the missing toys, and they said that they had run out of them. I then asked for a refund, because I was not informed before about this.  I deemed this to be a reasonable request. However, the workers said it was not their problem and they told me to speak to the manager on duty. I then spoke to the manager who was very rude and told me to simply order from another McDonald’s location, and that there was no reason for a refund over such a small amount of money.

I am not filing this complaint over the money, rather I am complaining about the service. I am appalled at this behavior from the manager and workers and I am disappointed that I was not informed beforehand that they had run out of toys.

I request that you take disciplinary action against the workers and manager of this location.

Carol Crisfield
Brockville, Ontario, Canada

Sample Complaint Letter Rude Customer Service

 To the Delivery Service,

Hello,

I send this letter to file a complaint on the behalf of High Tech Communication Company as their manager. Yesterday, due to a delay in delivery service which was ordered by our company, one of the employees called the helpline which was given on the confirmation slip while we placed order.

According to the employee, the person who was talking on the other side was not helpful at all and got really rude after a while. In addition to this the language he used was also not appropriate. To say I am disappointed would be an understatement. Such kind of behavior with anyone working in our company will not be tolerated under any circumstances so please look into the matter and make sure that such incident does not happen again. Thank you.

Best Regards,

Ali Noor

Manager

High Tech Communication

Complaint Letter to Municipality About Tree Cutting

Format of complaint letter to the municipality about the deforestation that has been happening around in your areas, Trees are being cut down with anyone giving any explanation to government. This calls for a serious action taken against them

Letter to the municipal corporation informing him about excess cutting of trees

To: Donald Caugh
Municipality of Lauderdale

I am writing this letter to express a great concern of mine regarding the excess cutting of trees by the municipality. I am an environmentalist and I think this to be a grave problem.

I am aware that trees must be cut in order to build the new roads and buildings; however there is no system in place to replace the cut trees.
For example, in many cities after road construction is complete the entire road is lined at the side with new seedlings. This prevents detrimental effects on the land such as landfall and erosion. It also ensures clean air by preventing the buildup of carbon dioxide in the atmosphere, especially with all the cars driving on the new road.

To conclude, I do not believe trees need to be cut to the great extent that they are being cut now. The municipality must lower this. When there are trees being cut, there needs to be programs in place to replace them elsewhere.

Jean Wiley
Fort Lauderdale, Texas, United States

Letter to the municipal corporation informing him about excess cutting of trees

To the Municipal Corporation

Respected Sir,

With all due respect I am writing this letter to inform you about the excess cutting of trees happening in our area and elsewhere. I am very fond of nature and it is very disheartening to see nature being destroyed. Recently, I visited a café that I go to every month because of its lovely scenery but I was shocked to see that the whole forest area surrounding it has been cut down and left barren. People do not understand the immense importance of trees and how they need to be protected and conserved. As an educated person I know you understand what damages come when numerous trees are cut.

I hope you will take immediate action to resolve this matter and introduce new laws that will help protect our environment.

Best Regards,

Bilal Ali

Complaint Later Against Teacher

Format of complaint letter against English teacher who is always late if comes to school at all otherwise is mostly absent from class. He is seldom seen around school/college premises and as a concerned student it is wasting our precious time.

Complaint Letter Against English Teacher who is Always Late

To: Principal of Headway School
Surrey, British Columbia, Canada

I am writing to issue a complaint about the 10th class English teacher. Before I start, I would like to let you know that I respect all my teachers and I am only issuing this letter because I am concerned for our education.

The teacher Mrs. Heather is very inconsistent in coming to teach our class. There has been very few days that she has arrived on time. She is absent at least 3 times a week.
If she arrives, it is usually when we are halfway through the class and there are only 30 minutes left.

I am concerned for my English education and future English exams, therefore I ask that you ensure this teacher is giving the proper and necessary effort required to teach us. I would appreciate this sincerely.

Burney Maestro
10th Class Student – Headway School
Surrey, British Columbia, Canada