Format of complaint letters or warning letters to send to sellers when they send/deliver a product which is expired/used/faulty/broken/different than what you ordered and tell them to replace it as soon as possible.
Complaint Letter For Faulty Products
Respected sir, my name is (your name here) and I am a regular customer of your website and I never had issues with your delivery system or the products that you sell but unfortunately last week I ordered some packaged food products from your website and the goods got delivered to me in one week.
To my surprise all the goods that got delivered to me were expired. So kindly return my payment on my account details or resend me the products which are not expired.
Letter to the manager of an electronic shop for change of over dated appliances
To: Kenshield Appliances
Fort Erie, Alberta, Canada
I wish to inform you that upon visiting Kenshield Appliances, I noticed that almost all the appliances were very outdated. As there are only a few appliance stores in this small city, it would be a great business advantage to you to have the latest and greatest appliances.
Of course, it would also be a great advantage for us customers who want the latest models.
Please consider changing and updating your stock.