Thank You Letter From Hotel To Guest


Sample format of thank you note, letter to send to hotel guest for choosing your hotel, and for staying like a gracious guest making it a good experience for themselves, and hotel management as well.

Thank You Letter From Hotel


Our respected guest, on behalf of our hotel ABC would like to thank you for choosing us to stay her on your holiday trip. We really hope that we were able to fulfill all you requests, and requirements made prior to your stay, and that you enjoyed your stay here.

If you, or your family had any complaints, or suggestions regarding our services then please feel free to write us back.

We hope that you would like to come, and stay with us again.

Warm regards,


Thank You Letter from Hotel to Guest

Dear Sir,

I hope you are doing well. I am writing this letter on behalf of the hotel management to thank you for choosing our services. We were delighted to have your company, and we hope that in the near future you will choose our hotel for your stay. I hope we provided you with one of the best hotel experiences, and you are more than satisfied with our service.

Once again thank you for gracing us with you presence.

Best Regards,

Bilal Ali

Hotel Manager

Thank you letter from hotel to guest

Dear (name),

We are very happy that you have chosen us to serve you. We feel very happy to provide our services to you. We tried our best in order to make you feel comfortable like home. We hope that you will be satisfied with our services, and choose us for the next time also.

Hope you had a great time with us.



Letter from Hotel to Confirm Reservation


Want to write a booking confirmation letter from the hotel? Please find below sample formats of letters to customers, clients, and guests who have booked rooms in your hotel to ask if they still intend to stay in the hotel if they do they need to sign a slip accepting all terms and conditions.

Booking Confirmation Letter to Customers of Hotel

Dear Sir,

Thank you very much for ordering a room reservation at (hotel name). I want to confirm your reservation with the following details:

Room Details: (mention room number, size, and facilities)
Services Included: (mention any services if included)
Time: (mention the time as per customer requirement)
Advance Payment: (mention if the payment is received or need to be paid)

Our staff will receive you very happily on your arrival. You are requested to inform us at least half an hour before you leave for our hotel. I hope you will find us the most desirable hotel and keep using our services in the future too.

Sincerely Yours,

Your Name & Designation

Letter from Hotel to Confirm Reservation

Dear Sir,

Greetings from Pearl Continent Hotel. Yesterday, we received a request from you for the reservation of two rooms in our hotel for the duration of 2 weeks. This letter is to inform you that the rooms have been reserved under the name of Ali Ahmed. The keys to the room will be available at 08:00 in the morning tomorrow so you can pick them from the main reception. In addition to this, I have attached a confirmation slip with this letter which contains all the details so kindly check them, and let me know if any changes are required before the end of the day so they can be corrected.

Feel free to contact me in case of any further queries. Thank you.

Best Regards,


PC Hotel

Letter from hotel to confirm reservation

Dear Sir,

I hope this letter finds you in the best of health. Last week you called us to reserve a room in our hotel. We entered the details in our database and will be waiting for your arrival. We just need you to confirm your reservation so that there is no trouble afterward regarding your room reservation.  Please do confirm your reservation by calling us at the number provided below. We will be awaiting your presence.

Take care, and have a nice day!

Best Regards,

Hotel Manager

Apology Letter to Hotel Guest for Construction


Format of writing an apology letter to guests from the hotel management who are currently under renovation, and making the hotel more luxurious for the guests but it is also causing discomfort to current guests.

Sample Apology Letter to Hotel Guest for Continuing Renovation

Dear respected guest,

As you may have noticed, we here at Lakeview Inn are undergoing renovation in order to accommodate more guests, and provide more facilities.  This is to give our guests an even greater experience at our hotel.

Due to this construction, there may be some noise at varying times throughout the day. We apologize for this in advance. If you wish, there are free earplugs available at the front desk as a courtesy to our guests.

Once again, we apologize, and hope you have an excellent stay with us.

Management of Lakeview Inn
Quebec City, Canada

Apology letter to hotel guest for construction

Dear Sir,

I am writing this letter with an apology on behalf of the hotel management for the inconvenience caused during your stay. I am aware that you were disappointed with our services, and I am very sorry for that. You scheduled your stay at the same time construction was supposed to begin at our hotel. We did not cancel your reservation since you had already booked a room two weeks ago. The construction was a nuisance indeed, and caused much noise, especially at night. I promise to you that such a thing will not happen again, and I hope you will give our hotel another chance to prove ourselves.

I am sorry once again, and I hope you will be able to excuse us.

Best Regards,

Bilal Ali

Hotel Management

Letter for Request for Transportation from Airport to Hotel


Format of request letter to send to company to arrange transportation from airport to hotel where you will be staying.

Letter to Request Transportation from Airport to Hotel

To the Hotel Manager

Dear Sir,

With all due respect, I am writing this letter with a sincere request to help me out. I am stuck in a problem which can be solved if you can provide me with transportation from the airport to the hotel. Tomorrow I have my flight from Pakistan to Beijing, China for a business meeting. I have booked your hotel for my stay. However, one thing that keeps bothering me is that how I will reach from the airport to the hotel. I have never been to Beijing before so I am not aware of the area, or the places. I cannot speak Chinese so I will not be able to communicate with the local taxi drivers either. If you could do me a small favor, and send me a driver that could pick me up from the airport, and drop me off the hotel, I will be very grateful. I will pay for your extra services.

I hope I will receive an affirmative response from your side. I will send you my flight details so that you can send a driver accordingly.

Best Regards,

Bilal Ali

Compliment Letter To Hotel Staff


Format Of Compliment Letter To Hotel Staff Whose service was Pleasant, and Competent During Stay Of The Customer

Thank you letter to hotel for hospitality


The manager, Cliff garden hotel

Respected sir,

I hope you are doing well. I am writing this letter to pay my regards, and to thank you for the wonderful service, and hospitality. It was our first visit, and we were really concerned regarding the service but no doubt we had a wonderful time staying over here, and we will definitely come again, and will also recommend your hotel to our friends, and family. From food to room service everything was perfect, and we really appreciate the effort you put in to make your guest comfortable. I wish you all the very best, and we will definitely come again. Thank you.

Yours sincerely,

Mr. Smith James

Compliment Letter To Hotel Staff

 To the PC Hotel Staff Manager,

Dear Manager,

Hope you are doing well. I sent this letter to you as an appreciation for the services from your staff. As a businessman, travelling to different places is a major part of my job. With all this travelling comes stay at different hotels, and frankly speaking this is the only part which makes me dislike my job.

The hotels in which I usually stay are horrendous, and make me think that I am in a hospital! Also, the services provided are just pathetic despite the fact that they are 4 Star hotels. This is the first time when I stayed at your hotel during a business trip. To say I am impressed would be an understatement. I felt really comfortable during the stay, and your services are compliment worthy for sure. I am a man who thinks that all the good things should be appreciated so that is why I wrote this letter.

From now I am definitely staying at PC during any business trip, and would recommend my other business fellows too. Keep up the good work.

Best Regards,

Taha Mehmood

23rd September (Date)

Compliment letter to hotel staff

Dear Sir,

I hope you are doing well. Last week, I, and my family booked a room in your hotel to spend some time away from the city. We had such a delightful experience, and your services have left us no room for any complaints.  My wife was mesmerized by the hotel room’s interior design, and the way everything had been decorated. The room was very spacious, the bathrooms, and kitchens were well furnished, and tidy.

The kids enjoyed a lot because of the recreational activities offered by the hotel. There was an indoor swimming pool, a bowling alley, and an ice cream parlor within the hotel. Our meals were all handled by the hotel staff, and the food served was plated with such elegance, and tasted delicious. The staff was very considerate, and courteous to all our requests. My wife has already decided that we will be booking your hotel for our next vacation as well. This letter is a token of thanks from our side for your hospitality.

Thank you once again for your services, and well wishes for your business.

Best Regards,

Bilal Ali

10th October (Date)



Thank You Letter to Hotel for Hospitality


Sample of Gratitude letters to send to hotel staff after you have stayed there, and found your visit to be very pleasant, and want to thank hotel management for making your stay an enjoyable one.

Appreciation Letter to the Hotel Staff and Services

Dear Sir,

Thank you so much for honoring me. I really like your hotel and services. The food was espacially good. Hopefully, I will get similar services in the future too. I will definitely love to visit again.

Sincerely Yours,

Your Name

Gratitude Letter To Hotel

To the management of Star Hotel:

I am pleased to say that my stay at Star Hotel has been excellent and has surpassed all my expectations. The staff was very wonderful and catered to my every need. The room was impeccably clean, and all the facilities were in perfect working order.

Thank you for your excellent hospitality, and I hope to stay at Star Hotel again soon.


Bill Anderson

Thank you letter to hotel for hospitality

Dear Sir,

I hope you are doing well. I am writing this letter of thanks to thanking you for your services. Me with my family visited your hotel a week ago and were very pleased with your hospitality. You have given us no room for complaints. As soon as we arrived at the hotel, our luggage was brought to our room. We did not have to worry about our meals as they were delivered to our room, and we received complimentary chocolates. My wife was very pleased with the room’s interior design and has decided to come here next year as well for a vacation. The recreational facilities at the hotel did not let us be bored, and our children enjoyed it very much as well. We had a great time till our stay lasted.

I want to thank you once again for your services and wish you the best of luck in your business.

Best Regards,

Ali Asif

Complaint Letter Catering, and Restaurant Services


Sample complaint letter to restaurant, and catering services for poor food quality, poor services during the event.

Complaint Letter for Food Quality, and Bad Services


The Manager,

Taste Developers LLC.

Queens Road,


Subject: Complaint Letter

Dear Satish,

I’m writing this with great disappointment that you were failed to provide the quality food, and services even after several assurance from your team that everything will be of high standards. It was discussed in detail that this event is going to be of great value for our business as some of the VIPS were invited from the overseas also.

However, the management was extremely dissatisfied with the presentation, and poor quality of food. We will be escalating this to your higher management as we were not provided the services for which we paid quite decent amount in advance.

Kindly visit our office tomorrow with your Operations Supervisor to discuss further.





Alpha Facilities Management.

Complaint Letter Catering, and Restaurant Services

Complaint Letter Catering, and Restaurant Services

 Dear Sir,

With all due respect, I am writing this letter with much disappointment. Yesterday, my husband, and I visited one of your five star restaurants for our monthly dinner which is a small tradition of ours. We were happy with the ambiance, and environment of the restaurant. The lighting inside was perfect, and my husband was very happy with it as well. The waiter provided us with the menu, and we ordered three items. However, we were very disappointed by your catering services, and the food quality. The crispy spicy chicken was all soggy, the pasta was very chewy, and the cheese sauce steak barely had any cheese. The dessert we ordered was a chocolate brownie with chocolate sauce, and the waiter dropped the chocolate sauce all over our table. My husband’s clothes were ruined, and he was very angry. The manager insisted that we do not pay for the dessert but it seemed unfair so we paid for it.

I hope you will look into this situation, and improve your services, because if such disorganized management, and food quality continues it will ruin your restaurant’s reputation.

Best Regards,

Bilal Ali

Letter for Booking Room in Hotel


Sample letter to hotel for booking of rooms for stay, meeting, date etc. You are writing letter to hotel manager for room booking with advance payment online locally, or in abroad country. Normally hotels book rooms in advance because on spot there may be no place. So you can use below letters to book rooms for your boss, company, party, partner, event, or any other purpose.

Write an Email Letter to Reserve a Room in Hotel

To, The hotel manager (Room Reservation)

Dear Sir,

I hereby writing this email to reserve a room for tomorrow. I will visit your city for a business tour, and I’ll need a place to stay. Your hotel has a good reputation for the services you provide. Hence, I would like to book a room for two days in my name. The room should be airy, and well-maintained.

I will pay the charges as soon as I arrive there.


Yours sincerely,


Letter for Hotel Resrvation Confirmation

The Manager,
Pearl Continental.

Dear Sir,

I wish to apply for advance Reservation of two rooms in your hotel on 30th November. As we have planned our trip to hill station in the start of summer vacation of our children, and we need to stay in two room i.e. one for the couple, and the other for children. Furthermore, you are requested to please complete the process of reservation, and let me know its confirmation by tomorrow so that I could be able to apply for leaves in my office. I am also depositing the room charges online through internet banking facility as mentioned at your website.

Thanking You,

Marlowe Conrad

Letter format for Booking a Hotel Room

The manager, Sea View hotel, LA

Respected sir,

I am writing this letter to you to reserve a room in your hotel, I want double bed room with internet connection, and in room services. I will be arriving to LA on 5th June, and our departure date will be 9th June, we are two person. I am informing you this a month before to avoid any inconvenience. I have attached my ID card copy along with this letter. Thanks


MR. Mark John, Miami

Letter for Booking Hotel Room

Letter to Confirm Booking of Room in Hotel

The Edge Hotel
United States of America

Respected Staff,

I am William I booked a room yesterday for the stay of 3 people. I am writing this letter to get confirmation, and status of my booking as I will be arriving this afternoon, and I need to get the room immediately. Kindly inform me about the status of my booking process.

I hope you will reply me soon as to save me from any inconvenience.

Thank you


Rooms Reservation Email to Hotel Manager

The Manager,
XYZ Hotel.

It is stated that me, and a few of my friends live across the country, and have come to Toronto just for the sake of the infamous hike mountain, and the snow. Indeed our country is very beautiful. I searched on the internet, trying to find some hotels where we could stay, and your hotel’s name came up on the top because of the facilities you provide, and because of the customer ratings.

I would therefore happily like to book three rooms for almost 9 people over the period of the Christmas break, kindly reply back with the confirmation letter.

I have money ordered you the advance payment for the bookings as well.

With thanks,

How to Cancel Hotel Booking


How to write a letter to cancel hotel booking of trip after in change of tour plan, flight missed, or any other medical reason etc. cancel hotel reservation without penalty.

How to Cancel Hotel Booking in Make my Trip


The hotel manager

Dear Sir,

I am sorry to inform you that I will not be able to enjoy your hotel services today. I had booked few rooms for personal use, and paid dues in advance. However, because of some reasons I will not be able to utilize those rooms.

It is therefore requested to please cancel my booking at your hotel place. Return of the funds as per your policy is also requested.

Thank you very much for your time, and consideration.

Yours sincerely,


Letter for Cancellation of Hotel Reservation

Hilton Hotel,

Lahore, Pakistan,

Respected Manager,

I want to say that, the official meeting which I had in your hotel has been cancelled. So, I want to cancel the booking of the room which I got booked for the purposes of that meeting. I shall be very thankful to you.

Yours Respectfully,

Selena Gomez

How to Write a Letter to Cancel Hotel Booking


General Manager

P.C Hotel

U.K, London

Dear Sir

This is reference to booking of a room in your hotel which was done a few days back from Birmingham. With due respect I want to request you to cancel this room booking, and return me the money I paid while booking.  The reason behind this cancelation is that, I have some emergency in my family due to which I won’t be able to visit London. Since, I am needed here for several days, so I can’t even extend the date of my stay, so kindly consider my request, and cancel the booking. Hoping for a good response.

Best Regards


From Birmingham

How to Write Booking Cancellation Letter to Hotel

Dear Sir,

I hope you doing well. I have booked a room in your hotel which unfortunately I have to cancel now. I planned to visit the city with my family but due to bad weather conditions we delayed our trip, and had to stay here. I am feeling bad to cancel the reservation but there is nothing I can do right now. I would love to book a room in your hotel whenever I will be getting a chance of visiting the city. I hope you will cancel my reservation the moment you got this letter. I apologize for the inconvenience you faced because of me.

Thank You!


Edward Jon

How to Write Booking Cancellation Letter to Hotel

Letter of Cancellation for room Reservation

Dear Sir,

This letter is to inform you that I don’t need the room now as i have reserved that for my family from 24th Feb to 1st March. But due to some reasons they are not coming to Lahore, so please cancel my reservation.  Sorry for inconvenience.



Asim Iqbal

Complaint Letter to Hotel Management


Sample Complaint Letter to Hotel Management to complain about bed bugs, food, services, staff behavior, noise, and cleanliness of the booked hotel rooms.

Complain Letter to Hotel Management

The Hotel Management,

PTDC Hotel,



Subject: Complaint Letter for Hotel’s Services

Dear Sir,

It is to formally lodge a complaint against your waning hotel services being provided to our company. We stayed in your hotel for 13th to 14th July, (Date) in rooms 7, 8, 10, & 12. There was a lingering smell in the mattresses along with the bed bugs. The bed sheets were unclean, there was no toilet paper, and the bathroom fittings were faulty too. Disappointingly, the food served was stale, and the neighborhood was quite noisy.

Our company has been a loyal customer of yours, and we want to continue having good business relations with you. Therefore, we highly encourage you to improve upon your services. Hope to see a positive change by our next visit.


With Best Regards,

Usman Amjed

Manager Touristan

Write an Appropriate Complaint Letter to the Hotel Management

The Manager Quality Assurance,

Mconalds Defence,


Dear Sir,

It is stated that me, M. Yasir have been your loyal customer for the last 2 years. I have been getting high quality food from your restaurant.  The Quality, Service & Cleanliness you deliver to your customers, is really outstanding.

Last week, I planned to celebrate the birthday party of my son. As usual I made booking 3 days before the function. I ordered 30 happy meals & 10 upsize meals of Spicy Mc Crispy burgers. I got this order on time too, but unluckily the whole food was cold. Bun was hard, patty was cold, drinks were flat, and French fries were so soggy.

I got so disappointed, and felt ashamed in front of my guests too. I request you to please take a serious note of my complain, as I am not going to order from your restaurant any more.



Muhammad Yasir

Complaint Letter to Hotel Management

This letter is to inform you about poor management of your hotel. The housekeeping staff is very rude with the guest. The room service is also inefficient. There is no proper lighting in the lobby. The room is not well clean at the time of checking in.

Complaint Letter to Hotel Management