Warranty Letter Format in Word


Sample warranty letter format for selling electronics, construction material, mechanical items, electrical items, and any other product that you want to issue with a warranty letter from your shop, company, or issuer of the product.

Warranty Letter to Customers

This letter is to inform user about the warranty terms, and conditions of our product. The product has a warranty of 2 years. Company is responsible any kind of problem in the product within two years of its purchase. Product would be replaced, or repaired free of cost if there is any problem with its working, but under following conditions the warranty would not be provided

  1. The product was kept in a damp place.
  2. The product has being opened by any other person other than our companies technician.
  3. The product was exposed to extreme heat.
  4. Due to voltage of electricity the product system failed.
  5. The warranty card was lost, or could not be presented to the company at the time of claiming the Warranty.

These were the terms, and conditions of warranty.  We are sure that our product would provide you the comfort you wished. For any other information please call us, or visit our website.

Warranty Letter Sample in Word

Basic terms, and conditions to avail WARRANTY

  • It is certified that the (Company) is guaranteed for free repairs up to 2 years from the date of purchase against assembly/manufacturing faults. This guarantee is in-valid under the following circumstances.
  1. If the appliances is not used in accordance with the operational manual supplied by the company, or any misuse.
  2. If the unit is damage after a fall, or a shock.
  3. If dismantled, or tampered with any way.
  4. Any fault occurred due to incorrect power supply.
  5. Commercial use of Cambridge appliances will void the Guarantee.
  • Under no circumstances, does the guarantee cover consequential damages.
  • No charge will be made for parts, or labor involved: Only transport charges shall be paid by the consumer/buyer.
  • The Cambridge products are guaranteed to be free of all workmanship, and materials defects. The guarantee cover free replacement of parts ONCE only during guarantee period of 2 years from the date of purchase.
  • In case of guarantee claims, please contact our authorized service dealers on following address.

Customer Name:___________________________________



Model No: _______________________________________

Cash Memo:______________________________________

Date of Purchase:___________________________________

Authorized Dealer’s Stamp:____________________________

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